Frequently Asked Questions

General Questions

Where is XANDER?

XANDER is totally legal investment company incorporated in the United Kingdom. Reg. number: #13696609.
Office address: 62 New Cavendish Street, London, England, W1G 8TA.
Learn more about XANDER

Who may be a client of XANDER?

Everyone may be a client of XANDER, but he\she must be not less 18 years old.

How may I become a client of XANDER?

You may become a client of XANDER and it is totally free of charge. All you need is to sign up and fill all required fields.

Is it free of charge to open an account?

Yes, it is totally free of charge.

I have trouble during registering. What shall I do?

Check the right of the entered information. Displayed errors may help you. The system shows where you made mistakes. Sometimes it could be browser issue. Try to change your browser or turn off any translator if you use it. If you need further assistance don't hesitate to contact us.

Investment Questions

How may I make a deposit?

You may make your deposit on Make deposit. Type desired amount in the "Amount" field, choose payment system and click "Confirm". Follow further instructions of your payment system.

When the deposit should be activated?

If you use cryptocurrencies it could be some time lag which is required for getting confirmations by the cryptocurrency network. It usually takes from a few minutes to several hours if you specify a low commission during the transaction. The speed of replenishment does not depend on us. As soon as your transaction receives the required number of confirmations in the blockchain and the money arrives in our wallet, the platform balance will be automatically updated. If your deposit hasn't appear in your account for a long time, please contact us.

Where can I read about the investment plans?

You can check all actual investment plans in your member area on Make deposit page.

Do you have any limits for an investment amount?

The minimum investment amount is: Bitcoin, Litecoin, Bitcoin Cash, Dash, Dogecoin, Tether USDT TRC20, Tron, Ripple, Stellar, Binance Coin - $100. Ethereum, Tether USDT ERC20 - $1000 and the maximum amount is $250,000 per transaction. But please pay attention that you may have as many deposits as you want. So there is no maximum for your investment portfolio.

Does the profit include my initial deposit?

In the X2 investment plan, your initial deposit will be returned to your account balance, the total profit at this rate will be 300%. According to the X1 investment plan - in order for the initial deposit to become refundable, you need to perform a turnover of 300% of the amount of the personal deposit under the affiliate program in the first line within any three months in a row (reinvestment of profits from the account balance is also taken into account).

May I have several deposits at the same time?

Yes of course. You may have as many deposits as you want.

May I make direct deposit from my XANDER account balance (reinvest my profit)?

Yes, sure. You may reinvest your profit from your account balance. In order to make a deposit from your XANDER account you need to select "Deposit from Account Balance" on Make deposit page in your Member area.

Which electronic currencies do you accept?

At the moment we accept: Stablecoins: Tether USDT ERC20 and Tether USDT TRC20 and cryptocurrencies: Bitcoin, Ethereum, Litecoin, Dash, Bitcoin Cash, Dogecoin, Ripple, Tron, Stellar, Binance Coin.

What are your fees for deposit, withdrawal?

We do not have a deposit fee, the withdrawal fee will be 4%.

Should I pay any taxes?

We do not share any information with any fiscal authorities or any other authorities. This is totally up to you.

Account Questions

How long does it take to make my client account active?

Your account will be active immediately after registration.

How may I access my account?

You may log into your account by clicking the link Login and enter your username and password.

How can I control my account?

In order to control your account you need to use navigation menu in the right side of our site.

May I change my account details?

You may change your account details on Edit Account page. You will get a verification code on your email address which you need type in the next page.

How secure user accounts and personal data?

All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.

What if I can't log into my account because I forgot my password?

Click password recovery link, type your username or email and you should receive reset password link. If you haven't receive password reset link check your spam folder or contact our support service.

How many accounts can I open on the site?

Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your device we have rights to suspend all of your accounts.

How XANDER X Limited is private for me?

We keep privacy of our clients and don't share any private information with any third party. Read more about Privacy Policy.

Do you require account verification? Do I need to send any documents?

No, we do not require any verification documents confirming the identity, address or origin of your funds.

How can I install GOOGLE AUTHENTICATOR 2FA protection?

You need to go to the Security Section of 2-FACTOR GOOGLE AUTHENTICATOR. It contains the key that you need to enter in the Google Authenticator app (download Google Play) or simply scan the QR code. Then, in the "Code from the app" field, you need to enter the code displayed in the GOOGLE AUTHENTICATOR app. Next, click `Enable 2FA`.

Withdrawals Questions

How can I withdraw my profit?

Withdrawal requests are accepted every Tuesday. In order to withdraw your profit you need to withdrawal request on Withdraw page in your member area. Please type withdrawing amount and choose payment system which you have used for making your deposits.

Do you have any withdrawal minimum?

Minimum withdrawal amounts:
Bitcoin, Litecoin, Bitcoin Cash, Dash, Dogecoin, Tether USDT TRC20, Tron, Ripple, Stellar, Binance Coin - $20. Ethereum, Tether USDT ERC20 - $100

How soon after the withdrawal of the request will appear money on my payment account?

Your request will be processed within 72 hours.

Do you have any fees from withdrawals?

Yes, the withdrawal fee will be 4%.

Affiliate Program

Do you have any affilate program?

Yes, we have an affilate program and it is four level: 6%-4%-2%-1% from deposit of your referrals.

When my affiliate bonus will be paid?

Affiliate bonus will be paid to your account balance as soon as your referral processes his deposit from external processor.

My referral made his deposit but I haven't received any referral commission. Why?

Pay attention that you need to be an active investor in order to obtain referral commission. You can't promote our company if you haven't tested our services.

Contact Us
  • 62 New Cavendish Street, London, England, W1G 8TA
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Latest News
  • We published a first XANDER video presentation which will help our clients get to know our team and our business even better 20 Dec 2021
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